It all started with the biggest gift of all time: God allowing His Son Jesus to come live with us and then die for our sins.  Three days later, Jesus rose from the grave and was soon seated at the right hand of His/our Father.  He is now the supreme ruler of Earth.

When we accept His gift of saving us, he buries all our mistakes in the bottom of the ocean and wipes His memory [hard drive] clean of our mistakes.  Then He wants us to tell as many people as possible about this incredible offer.  He loves all of his children: the so-called bad and good so much that He wants every single one of us to be with Him from now on.  One day he will return and gather all who say yes and take us to a wonderful place of love as His sons and daughters.  Since God is the creator, owner and Ruler of the universe, He calls us His sons and daughters, royal priests of Daddy-God our Father.

He then proceeds to help us develop our characters through our life experiences, relationships and circumstances.

Wow, what a wonderful plan!  I guess that’s why so many people are full of joy at Christmas time!

Thank you so much Daddy, Jesus and Holy Spirit!

Joyful Christmas and May God bless you with life more abundantly in the New Year!

Dr D

I got to thinking; ‘everyone goes to Costco once a week!’    Our office is 10 minutes from Costco.  What if clients could combine their orthodontic appointment with their weekly Costco trip?  If we schedule 2 –8p on a weekday, then students could come after school or sports practice and parents could do their Costco shopping. We could also offer Sat or Sunday afternoon appointments from 2-6p.  That way, clients can go to the beach or their game in the morning and then have their braces appointment in the afternoon again while Costco is open.  Tuesday, November 15 was our first evening and this Sunday, December 11 is our first weekend appointment day.  The schedule has filled quickly.

I’ll admit for several years we were known for making people wait.  For the past 2 years we have been trying to see our clients within 10 minutes of their appointment time.  It seems to be a positive change for our clients, staff and myself.  Client frustration and irritation plus pressure and guilt on the staff have all been reduced.

In this vein, we are attempting to complete treatment of our clients within the estimated time, frequently 24 months.  Many cases are completed 4-6 months early, which makes everyone happy!

Recently, a Lahaina patient mentioned that she would need us to remove her archwires, so she could have her teeth cleaned.  She complained how inconvenient this was: 

1. Drive from Lahaina to Wailuku to have her arch wires removed.
2. Drive from Wailuku to Lahaina, to have her teeth cleaned
3. Drive from Lahaina to Wailuku to have her arch wires put back in.

She asked if we could clean her teeth.  I said since business has been slow, I’ve cleaned a few clients’ teeth for $99.  She said great!  We cleaned her teeth and she eliminated the inconvenience of steps 2 and 3. 

You may have an idea to help us become more convenient, please share it with us.  Everyone loves convenience!

Aloha,

Dr D